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Back-office WFO Blog

Welcome to the Verint Back-office Blog.  Visit this page frequently to stay informed on topics relevant to the Back-office industry and solutions provided by Verint related to the Back-office.

  1. BACK-OFFICE WFO IN ACTION: Diversified Financial Services Firm Streamlines Processes with Data Propagation

    Wed May 1, 2013
  2. MEET THE EXPERTS: Brian Schupbach, Manager, Desktop and Process Analytics Practice

    Tue Apr 30, 2013
  3. HOW CAN I use Impact 360 Performance Management to Empower My Employees

    Fri Apr 26, 2013
  4. IMAGINE IF YOU COULD Streamline Processes and Data Entry

    Wed Apr 24, 2013
  5. WHAT IS Process Excellence?

    Wed Apr 10, 2013
  6. BACK-OFFICE WFO IN ACTION: Insurer Moves Performance Management from HR into the Business

    Tue Apr 2, 2013
  7. Timing Is Everything

    Wed Mar 20, 2013
  8. IMAGINE IF YOU COULD Manage Productivity with One, Universal Measurement?

    Tue Mar 5, 2013
  9. WHAT IS the Difference Between Performance Management Scorecards and Dashboards

    Fri Feb 15, 2013
  10. BACK-OFFICE WFO IN ACTION: A Financial Services Document Management Group Absorbs Growth and Increases Capacity with Performance Management

    Mon Feb 4, 2013
  11. WHAT IS Productivity Versus Effectiveness?

    Thu Jan 31, 2013
  12. WHAT IS Operational Excellence?

    Thu Jan 31, 2013
  13. WHAT IS Enterprise Workforce Management?

    Thu Jan 31, 2013
  14. Meet the Experts: William (Bill) Durr, Principal, Global Solutions Consultant, Enterprise Intelligence Solutions

    Thu Jan 31, 2013
  15. MEET THE EXPERTS: Steve Williams, Practice Director, Desktop and Process Analytics

    Thu Jan 31, 2013
  16. IMAGINE IF You Could Gain Visibility Into Day-To-Day Operations

    Thu Jan 31, 2013
  17. IMAGINE IF you could dynamically shift resources to meet seasonal/peak demand

    Thu Jan 31, 2013
  18. BACK-OFFICE WFO IN ACTION: Insurance Provider Gains Visibility into Back-office Operations and Improves Employee Productivity

    Thu Jan 31, 2013
  19. BACK-OFFICE WFO IN ACTION: A State Department of Health and Social Services Addresses Service Issues with Enterprise Workforce Management

    Thu Jan 31, 2013