Verint offers solutions for contact centers.

Partners


Partners Overview

At Verint, we forge alliances across the globe to extend the reach of our solutions across contact center, branch, and back-office operations environments. Our solutions help organizations worldwide – large and small – uncover business trends, discover the root cause of employee and customer behavior, and power the right decisions to help ensure service excellence and achieve continuous performance improvement across every aspect of customer operations.

The Verint Witness Actionable Solutions partner program includes the following categories:


Channel and Original Equipment Manufacturer (OEM) partners play an important role in helping us bring solutions to market that are optimized for rapid implementation, superior performance, and high return on investment. Our extensive network of world-class partners provides our customers with the flexibility to work with firms with which they already have long-standing relationships, or to select new partners well positioned to maximize their existing technology infrastructures.

  • Channel partners extend their product and service offerings by reselling and distributing our solutions.
  • OEM partners bundle our workforce optimization solutions with sales of their converged communication infrastructure hardware solutions. Our OEM partners include:
    • Avaya
    • BT

Alliance partners are recognized leaders who deliver a broad range of solutions that interoperate with, add value to, and complement our solutions. These include hardware partners, who configure our solutions using best-of-breed hardware, and technology partners, who enhance the functionality of their offerings through integration with our solutions.



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