Verint Leadership and Innovation
Our Actionable Intelligence vision and industry awards and recognition
Industry analysts and organizations across the globe recognize Verint® for market leadership and innovation. Customers recognize Verint leadership, as well. More than 80% of the Fortune 100 use Verint solutions to address their business and security challenges.
Our Actionable Intelligence Vision
Government and industry are barraged with information from everyday interactions, communications, and an array of disparate enterprise systems. But, the vast majority of this information is “unstructured” and can’t be easily analyzed by traditional business intelligence solutions. As a result, a huge amount of information remains untapped because most organizations lack the tools to transform it into intelligence — Actionable Intelligence® for better decisions and more effective action.
Verint helps organizations make sense of the increasingly vast and complex information available to them.
Verint solutions extract significant information from voice, video, and data and apply sophisticated analytics to distill the most important intelligence. Then, they distribute this intelligence to the people who need it, wherever and whenever they need it.
In the enterprise workforce optimization market, Verint solutions enhance visibility across the customer service delivery chain to improve the customer experience, uncover new revenue opportunities, and reduce costs. In the security market, Verint solutions help government and enterprise deter terrorism and crime, secure critical infrastructure, and protect people and assets.
As networks continue to expand and new communication technologies emerge, Verint Actionable Intelligence solutions will continue to help organizations make the most of the growing volumes of information available to them.
Verint Awards and Accolades
Named a top 20 global enterprise application vendor by AMR Research, Verint is widely viewed as a leader in enterprise workforce optimization and security intelligence solutions.
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Verint Witness Actionable Solutions® have been recognized by a wide array of industry publications, including Speech Technology Magazine, CRM Magazine, Intelligent Enterprise, Customer Interaction Solutions, Internet Telephony, Bank Technology News, and more.
Industry analysts, such as Gartner, Datamonitor, DMG, Saddletree, and Yankee Group, consistently rank Verint Witness Actionable Solutions at the top of the industry. They cite Verint as a market share leader in workforce optimization, contact center analytics, quality monitoring shipments, IP logging and recording, contact center training, and more. Gartner has placed Verint in the Leaders Quadrant in its 2009 Magic Quadrant for Contact Center Workforce Optimization report.
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Verint Video Intelligence Solutions™ have also been recognized by an array of industry analysts, organizations, and publications. In 2006, Verint was named one of the top 50 security companies by A&S Magazine. Industry analyst Frost & Sullivan has recognized Verint for leadership in the encoder/video server market and the value that Verint analytics solutions provide. In 2007, Frost & Sullivan also named Verint European Homeland Security Company of the Year for the mass transit market.
Read more about Verint awards.
Verint Innovation: Over 460 Verint Patent Registrations and Applications
Verint is a proven technology innovator, with over 460 patent registrations and applications across all of our business lines. Verint has established a Patent and Invention Program that fosters innovation and recognizes the dedication to excellence that our employees possess. Our patent portfolio is illustrative of the focus we place on providing our customers with extraordinary solutions for their most important business challenges. And by protecting our intellectual property, we also protect our customers’ investments and the integrity of Verint solutions.
Read about the Verint patent with regard to recording as a network service, the most recent of the more than 160 Verint patents and applications related to recording.
