Cookie Notice
Date published August 2023
This Cookie Notice applies to any websites operated by the Verint group of companies unless otherwise stated (“Verint Sites”).
If you are in the European Union, the United Kingdom, or other jurisdiction where consent is required for non-essential cookies, on your first visit to each Verint Site you will be asked to set your cookie preferences via a pop-up banner.
Whether you are in the EU, UK or other jurisdiction where consent is required for non-essential cookies, or elsewhere in the world, we will use cookies on our Verint Sites in accordance with this Cookie Notice (and where required under applicable laws based on your consent for non-essential cookies).
If you disable the cookies that we use, this may impact your user experience while on the Verint Sites. Unfortunately, the Verint Sites may not recognise ‘do not track’ browser signals.
The Notices explains the different types of cookie we use, including why we use them and how long each cookie stays on your device.
Only some cookies involve processing personal information. Verint will process this personal information in accordance with our Privacy Notice.
This Cookie Notice is published in English with other languages as required by local law here.
What is a cookie?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Only that server can retrieve or read the contents of that cookie.
Cookies include similar technologies, like “web beacons” or clear .gifs, , which are small pieces of code placed on a web page to monitor and collect data about how visitors use a website. For example, web beacons may count the web page visitors or to deliver a cookie to their browser.
Each cookie is unique to your web browser. A cookie contains some information, such as a unique identifier and the site name, and some digits and numbers. It allows a website to remember things like your preferences for browsing that site.
How can you manage your cookie preferences?
You can choose which cookies we can set by personalising your settings here.
If you prefer to manage the cookies using your browser, you may block some or all cookies, or delete cookies which have been set. You may lose some functionality on the Verint Sites.
How do cookies work?
First-party cookies are set by the website you are visiting, and they can only be read by that site.
Third-party cookies are set by a different organization than the owner of the website you are visiting. For example, the website might use a third-party analytics company that sets its own cookie to perform this service (e.g., Google). The website you are visiting may also contain content embedded from a third-party site, and these sites may set their own cookies.
A website may use third-party advertising networks to deliver targeted advertising on their website. These may have the capability to track your browsing across different sites. Verint does not track your browsing after you leave the Verint site.
We, our third-party service providers, advertisers, advertising networks and platforms, agencies, or our partners may use cookies to manage and measure the performance of advertisements displayed on or delivered by or through the Verint networks and/or other networks or sites. This also helps us, our service providers, and partners provide more relevant content and advertising.
Verint sites may also include elements that set cookies on behalf of a third party (e.g., a “like” button from Facebook or a “tweet” button from X (formerly known as Twitter).
We also use the services of reputable third parties to provide us with data collection, reporting, ad response measurement, and site analytics, as well as to assist with delivery of relevant marketing messages and advertisements. These third parties may view, edit, or set their own cookies. We, our third-party service providers, advertisers, advertising networks and platforms, agencies, and/or partners may also place web beacons for these third parties. The use of these technologies by these third parties is subject to their own privacy policies and is not covered by this privacy statement.
Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.
This type of cookie is saved on your computer and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences so that they are remembered for the next visit. You can delete a persistent cookie by selecting the delete options in your browsers.
Cookies Used on Verint Sites
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below.
Necessary cookies are required for Verint Sites to function and cannot be switched off. Necessary cookies are usually only set in response to actions you make which requesting services, like setting your privacy preferences, logging in or filling in forms.
You may set your browser to block or alert you about these cookies, but some parts of the site will not work.
These cookies do not store any personally identifiable information.
Performance cookies allow us to recognise and count visits to Verint Sites, and to see how visitors use and move around Verint Sites and which pages are the most and least popular. This helps us to improve the way Verint Sites work, for example, by ensuring that users are finding what they are looking for easily.
The information these cookies collect is aggregated.
Functionality cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.
Declining these cookies may affect website performance and functionality, or restrict access to website content.
Targeting/advertising cookies may be set on Verint Sites by our advertising partners. Advertising partners may use these cookies to build a profile of your interests and show you relevant adverts on other sites.
These cookies may use identifying information about your browser and your device. For more information, see our Privacy Notice.
In some countries, you have the right to opt-out of targeted advertising. Declining these cookies may mean less targeted advertising.