Enterprise Workforce Optimization
Receive Extended Benefits and Value from Your Solutions
From the time that your solution is planned until long after it is delivered and installed, Verint is your partner, dedicated to helping you achieve your business goals. We offer a comprehensive set of services to help ensure successful implementation of — and ongoing benefits from — your solutions. These include:
Implementation Services — Provide the expertise needed to roll out your solution effectively. Our implementation services can go beyond deployment and cover the entire product lifecycle, helping you plan, implement, integrate, and operate your solutions efficiently, in a way that’s practical for your business.
Consulting Services — Provide increased value through process improvements, best practices, and managed services for workforce optimization, actionable intelligence, and capital deployment. Our consultants provide in-depth industry and technical knowledge developed through more than 20 years of engagements at businesses and contact centers of all sizes, union and non-union, across a broad range of industries.
Educational Services — Delivers practical knowledge to help you use your solution successfully. Our goal is to transfer the appropriate knowledge to end users and administrators, allowing you to achieve the maximum business benefit from your solution.
Customer Support — Includes an array of support options to help ensure smooth, ongoing use of your software solution.