Impact 360 Speech Analytics Essentials for Audiolog
Provide Your Audiolog Contact Center with the Benefits of Speech Analytics
Impact 360 Speech Analytics Essentials for Audiolog brings the benefits of Verint’s advanced speech analytics technology to contact centers that use Verint Audiolog as their recording solution. This patent-protected speech analytics solution can enable organizations to search, analyze, and report on trends in recorded calls, without costly setup, lengthy consulting engagements, and the need for trained analysts to interpret results.
Identify the Trends that Matter Most
Verint’s patented technology indexes calls and their meaning up front. This provides business users with powerful tools that provide search or category suggestions based on the data collected and can uncover unknown, buried issues—all before they’ve listened to a single call.
Optimize Your Business
With Impact 360 Speech Analytics Essentials for Audiolog, you can:
- Gain insight from recorded calls to help reduce costs and improve products, processes, competitive advantage, and the overall customer experience.
- Leverage out-of-the-box functionality to surface and analyze trends that might otherwise go undetected without listening to thousands of calls.
- Share high-value intelligence across the enterprise.
- Provide even the smallest of contact centers with an easy-to-use speech analytics solution.
Learn more about how Impact 360 Speech Analytics Essentials for Audiolog can optimize your business.