Resource Library: Verint Public Safety Solutions
Welcome to the Verint Public Safety Solutions Resource Library. Here you can learn more about our solutions and services and gain a deeper understanding of how we can help you address a wide range of business objectives and challenges.
Public safety answering points (PSAPs) often receive requests from law enforcement officials to retrieve 9-1-1 call recordings to collect evidence, review call content, and note the date and time of calls. Learn how speech analytics software is helping PSAPs surface evidence and identify related, yet previously undetected, calls that can add depth to investigations.
This paper offers three principles to help PSAP personnel prepare their emergency communication systems to help ensure availability in the event of a disaster.
As Next-Generation 9-1-1 (NG9-1-1) evolves from a conceptual vision into a defined, architected set of standards, its impact on EMS, 9-1-1 centers, and other public safety answering points is expected to be significant. This paper examines these challenges and proposes an innovative way for agencies to address them using Impact 360 for Public Safety Powered by Audiolog