Support for Verint Public Safety Solutions
Verint maintains a full-service, global Customer Support organization committed to delivering comprehensive, high quality support for your solutions. We offer trained and certified technical professionals dedicated to our customers’ mission-critical operations.
Verint Customer Support serves as a single point of communication for reporting and tracking customer issues. The Customer Support Center handles all facets of trouble-ticket management, including initial issue logging, ticket assignment, status reporting, internal and external escalations, and general coordination through to ticket closure.
Contacting Customer Support
If you have a current maintenance contract with Verint, you can reach our customer support in a variety of ways.