Comprehensive video management portfolio to help retailers prevent loss, protect assets and improve business performance
The retail industry faces tough challenges ranging from a highly competitive, commoditized market to organized crime and shrinkage. Verint’s powerful Nextiva video management portfolio provides retailers with an increased level of visibility and associated metrics in a store and across the retail chain. The robust suite of Nextiva video applications includes award-winning IP video management software, video business intelligence applications, encoders and decoders, IP cameras, intelligent NVRs, physical security management software and industry-leading business system interfaces.
Solutions to Enhance the Retail Experience
The Nextiva advanced video portfolio goes beyond loss prevention. We understand that security solutions and business intelligence must serve a variety of purposes: from increasing sales and securing assets to improving workforce productivity and customer satisfaction. See why 4 of the top 10 U.S.-based retailers leverage Verint’s proven solutions.
- Infrastructure Protection
As a retailer, you have valuable inventory, customers, personnel and facilities to protect. The Nextiva portfolio features powerful video analytics modules to help retailers ensure entire operations are protected. With sophisticated features such as object left behind, retailers can monitor loading docks and store perimeters, as well as identify unauthorized entrance or blockage of fire doors - rapidly detecting potentially threatening situations and adhering to safety regulations.
- Loss Prevention & Asset Protection
Retailers need to understand all facets influencing their operations. Information like point-of-sale data can play a major role in that analysis. Leveraging the Nextiva portfolio, users can link recorded video with internal POS systems to understand data and quickly recall details for investigative purposes. Verint also offers powerful third party integrations such as EAS and RFID sensor data capture – integrating associated video based on location of the alarm.
- People Counting & Surveillance View
Designed with superior technology, Nextiva integrates with surveillance cameras to capture precise details and deliver clear images with resistance to external lighting elements such as sun and shadows. In addition, Nextiva’s Surveillance View allows retailers to gain more insight to live and recorded video. Most video counting systems only capture a top view, however with Surveillance View, retailers can extract front view images and create a stored album for future usage and investigative purposes.
- Queue Management
Without sufficient staff and products, retailers face dissatisfied customers and lost sales. At the same time, overstaffing increases operational costs. The Nextiva portfolio provides a queue management application to ensure a pleasant experience for customers. Using standard IP cameras at entrances and checkout lanes, the queue management application accurately collects and reports the number of people in the queue.
- Store Performance
Understanding how and why shoppers choose the products they do is paramount to a retailers’ success. With Nextiva, store managers can measure the number of shoppers in an end-cap, aisle, department, or in the store at any given time. Armed with this data, retailers can identify in-store traffic patterns to improve store layout and drive shopper conversion.
- Customer Experience Management
Revealing the true customer experience takes more than just traditional point-of-sale data analysis. Nextiva allows retailers to quickly search for customer behaviors and patterns: when customers shopped, where they shopped, and how long they dwelled. These insights can dramatically enhance operational decisions for in-store marketing, product placement, advertising and staffing.
Dashboards are often used to provide a range of information, such as queue length, wait time, and shopper conversion. Leveraging this insight, retailers can plan staff schedules according to actual and predictive customer volumes, ensuring a superior customer experience and greater overall sales.