What were last year’s attendees able to experience?

• Orientations

  Those new to Verint and first-time Engage attendees got an opportunity to learn how to make the most of their time at Engage, getting to know their industry peers, meeting CX subject matter experts, and choosing an agenda that aligned with their goals.

• Customer Case Studies

  Attendees learned from industry peers as they shared how Verint applications have improved the employee and customer experience, taking a dive deep into customer use case sessions and gaining a view into tangible, proven results.

• Solution Master Classes

  Attendees saw live demos of solution sets and applications in action and discovered how to apply best practice learnings to meet their most aspirational technology goals.

• Industry Trends & Research

  The CX Industry’s top analysts, authors, and subject matter experts revealed the latest trends and perspectives. Interactive panel discussions and lively Q&A enriched attendees’ knowledge and inspired innovation.

• Roadmap & Innovations

  Explored the latest developments in CX automation innovation. Verint market strategists showcased the latest technologies to explore what the future may look like.

• Bring it All Together

  Attendees enjoyed open-forum networking and discussion of key takeaways from the conference breakout sessions, plus opportunities to chat about challenges within their roles and work together to help each other solve unique (or not-so-unique) problems.