http://verint.com/verintblog Mon, 30 Aug 2010 19:07:59 +0000 http://wordpress.org/?v=2.7 en hourly 1 http://verint.com/verintblog/index.php/2010/08/social-media-opportunity-or-threat/ http://verint.com/verintblog/index.php/2010/08/social-media-opportunity-or-threat/#comments Mon, 30 Aug 2010 19:07:59 +0000 JBrown http://verint.com/verintblog/?p=213 http://verint.com/verintblog/index.php/2010/08/social-media-opportunity-or-threat/feed/ http://verint.com/verintblog/index.php/2010/08/the-power-and-vulnerability-of-the-modern-brand/ http://verint.com/verintblog/index.php/2010/08/the-power-and-vulnerability-of-the-modern-brand/#comments Mon, 30 Aug 2010 17:47:20 +0000 JBrown http://verint.com/verintblog/?p=209 http://verint.com/verintblog/index.php/2010/08/the-power-and-vulnerability-of-the-modern-brand/feed/ http://verint.com/verintblog/index.php/2010/08/the-new-roi-return-on-interaction/ http://verint.com/verintblog/index.php/2010/08/the-new-roi-return-on-interaction/#comments Mon, 30 Aug 2010 17:45:35 +0000 JBrown http://verint.com/verintblog/?p=205 http://verint.com/verintblog/index.php/2010/08/the-new-roi-return-on-interaction/feed/ http://verint.com/verintblog/index.php/2010/08/the-customer-experience-imperative/ http://verint.com/verintblog/index.php/2010/08/the-customer-experience-imperative/#comments Tue, 10 Aug 2010 19:16:02 +0000 JBrown http://verint.com/verintblog/?p=195 http://verint.com/verintblog/index.php/2010/08/the-customer-experience-imperative/feed/ http://verint.com/verintblog/index.php/2010/08/impact-360-workforce-optimization-impacts-the-performance-of-contact-center-agents-in-the-public-safety-sector/ http://verint.com/verintblog/index.php/2010/08/impact-360-workforce-optimization-impacts-the-performance-of-contact-center-agents-in-the-public-safety-sector/#comments Tue, 10 Aug 2010 17:12:11 +0000 JBrown http://verint.com/verintblog/?p=191 http://verint.com/verintblog/index.php/2010/08/impact-360-workforce-optimization-impacts-the-performance-of-contact-center-agents-in-the-public-safety-sector/feed/ http://verint.com/verintblog/index.php/2010/08/customer-satisfaction-do-you-really-measure-up/ http://verint.com/verintblog/index.php/2010/08/customer-satisfaction-do-you-really-measure-up/#comments Fri, 06 Aug 2010 19:23:22 +0000 oscar alban http://verint.com/verintblog/?p=185 http://verint.com/verintblog/index.php/2010/08/customer-satisfaction-do-you-really-measure-up/feed/ http://verint.com/verintblog/index.php/2010/08/overcoming-the-fear-of-wfo-commitment/ http://verint.com/verintblog/index.php/2010/08/overcoming-the-fear-of-wfo-commitment/#comments Fri, 06 Aug 2010 00:12:31 +0000 saddletreeresearch http://verint.com/verintblog/index.php/2010/08/overcoming-the-fear-of-wfo-commitment/ http://verint.com/verintblog/index.php/2010/08/overcoming-the-fear-of-wfo-commitment/feed/ http://verint.com/verintblog/index.php/2010/08/verint-witness-actionable-solutions-recognized-by-ovum-and-speech-technology-magazine-for-innovation-technology-leadership-and-customer-sentiment/ http://verint.com/verintblog/index.php/2010/08/verint-witness-actionable-solutions-recognized-by-ovum-and-speech-technology-magazine-for-innovation-technology-leadership-and-customer-sentiment/#comments Tue, 03 Aug 2010 14:10:30 +0000 JBrown http://verint.com/verintblog/?p=178 http://verint.com/verintblog/index.php/2010/08/verint-witness-actionable-solutions-recognized-by-ovum-and-speech-technology-magazine-for-innovation-technology-leadership-and-customer-sentiment/feed/ http://verint.com/verintblog/index.php/2010/08/pre-hire-talent-assessment/ http://verint.com/verintblog/index.php/2010/08/pre-hire-talent-assessment/#comments Tue, 03 Aug 2010 13:49:29 +0000 wdurr http://verint.com/verintblog/?p=172 http://verint.com/verintblog/index.php/2010/08/pre-hire-talent-assessment/feed/ http://verint.com/verintblog/index.php/2010/08/five-keys-to-the-right-customer-experience/ http://verint.com/verintblog/index.php/2010/08/five-keys-to-the-right-customer-experience/#comments Tue, 03 Aug 2010 13:46:30 +0000 wdurr http://verint.com/verintblog/?p=169 http://verint.com/verintblog/index.php/2010/08/five-keys-to-the-right-customer-experience/feed/