Skip to main content
Login (Verint Connect)
Support
Verint Logo
Verint
Get a Demo
Products
Open Platform
Open Platform Overview
About Open CCaaS
Verint Da Vinci™ AI and Bots
Open Engagement Data Hub
The State of Digital Customer Experience Report 2024
Platform Capabilities
Agent Copilot
Dramatically increase agent capacity
Customer Self-Service
Seamless self-service at scale
Business Analytics
Speech, text & desktop analytics
Channels & Desktop
Deliver omnichannel customer experiences
Workforce Engagement
Increase employee capacity, performance, and experience
Voice of Customer & Employee
Cross-channel CX insights
Financial Compliance
Trading and financial services compliance
Fraud and Security Solutions
Improve bank security investigations
Solutions
I want to...
Embrace Generative AI
Drive AI outcomes with GenAI
Improve My Service Quality
Total quality across all customer touchpoints
Understand My Potential ROI
Evaluate your potential ROI
Access AI Innovations Now
Avoid a lengthy rip and replace project
Move to an Open CCaaS Platform
CX automation with a modern CCaaS
Increase CX Automation
Drive ROI with specialized bots
My industry is...
Banking
Insurance
Public Sector
Retail
Telecommunications
ROI Center
Evaluate your potential ROI and lower your total cost of ownership
Find Out Now
For Customers
For Customers
Customer Commitment
Resources to ensure customer success
Services and Support
Professional, managed services and support
Verint Connect
Customer portal & community
Case Studies
Stanley Black & Decker Outdoor Modernizes Contact Center Operations with Verint Workforce Management in the Cloud
IAG Delivers a Frictionless and Connected CX
Comerica Ties Digital Banking Improvements to Customer Satisfaction
View All
The State of Digital Customer Experience Report 2024
Resources
Success Stories
Volaris Enables CX Automation at Scale
Wesleyan Elevates Efficiency, Service, and CX with Verint Operations Manager
UnitedHealth Group Standardizes Enterprise-Wide on Verint Knowledge Management
View All Success Stories
Verint Insights
Blog
Analyst Reports
eBooks
Whitepapers
View All Resources
Events
AMER Events
EMEA Events
APAC Events
View All Events
The State of Digital Customer Experience Report 2024
Partners
About Our Partners
Partner Overview
Become a Partner
Find a Partner
Verint Connect
Partner portal & community
Partner Case Studies
Five9 Helps Customers Transform Customer Engagement
Group Elite Facilitates Change and Modernization
Connex Improves the Call Center, Back Office and Branch
View All Case Studies
Why Partner with Verint
Play Video Modal
Company
Our Company
Overview
News & Insights
Leadership
Investor Relations
Careers
Legal
Diversity and Inclusion
Corporate Governance
Partners
Corporate Responsibility
Recent News & Press
How to Enhance the Human Touch
Verint Announces Details of Upcoming Investor Day on January 14, 2025
View More
Unlock new career possibilities at Verint
Search Now
Login (Verint Connect)
Support
Get a Demo
Close
Steve Davies
Senior Marketing and Communications Manager | Marketing
Posts by Steve Davies
Blog
Revolutionize Your KM Capabilities with The Verint Knowledge Automation Bot
Blog
Listen To Your Customers’ Wish Lists This Holiday Season
Blog
AI Is the Perfect Holiday Gift for Any Retailer
Blog
CX Day 2024: Putting AI Business Outcomes at The Heart of CX Strategy
Blog
The Dream Getaway: How An AI-Powered IVA Can Help Your Customers Travel with Ease
Blog
Four Essential Capabilities for Effective VoC Solutions
Blog
Integrating Digital Feedback into CX Automation
Blog
Why Unified Data Is Critical for Successfully Elevating CX
Blog
Why Happy Agents Mean Happy Customers
Blog
Creating, Crunching, Capacity: The AI Bots Enhancing Data Analytics
Blog
How Verint Bots Unlock Your Managers’ Productivity
Blog
Containing, Suggesting, Assisting: Increasing Agent Capacity with Verint Bots
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Search Modal
Search
Search
Begin typing to search, the field will be completed as you type.
Results
Video Modal
Download Audio Transcript
Watch the audio description version of this video
Watch the standard version of this video