Verint and SteelEye Revolutionize Voice Compliance in Financial Services
January 13, 2025
We’re thrilled to announce that Verint and SteelEye have formed a strategic partnership to help financial services firms overcome critical compliance challenges and find the gaps in voice communications.
Through the combined power of Verint’s comprehensive financial compliance capture and responsible AI-powered speech analytics solution and SteelEye’s AI-driven communications surveillance platform, financial organizations can easily record, integrate, analyze, monitor and alert on voice data across all communication channels and devices.
Together, Verint and SteelEye help financial services firms confidently navigate today’s complex and ever-evolving compliance landscape and drive AI business outcomes:
- Capture all voice interactions across communication channels and devices on a unified platform with a single-pane-of-glass view of all communications
- Monitor, analyze and investigate voice and text communications in a single solution
- Gain valuable data insights from all captured voice interactions using Verint’s compliance-focused transcription, multilingual capabilities, and speech analytics capabilities, as well as SteelEye’s contextual monitoring and risk detection tools
- Identify risks, detect misconduct, and meet regulatory obligations efficiently while reducing false positives and streamlining compliance workflows
- Avoid legal sanctions and reputational damage.
Read more about the partnership here.
To learn more about best-in-class speech analytics fine-tuned for the financial markets, explore Verint Communications Analytics.