Verint Speakers in February: How AI Is Shaping the Sales Process and Strengthening Customer Loyalty
Why AI Should Be Part of All Sales Organizations
February 11-13; The Future of CX Expo, Ft. Lauderdale, Florida
Join Verint’s Jason Valdina, Sr. Director, Go-to-Market Strategy, Engagement Channels at 2 p.m. ET on February 11. AI is poised to explode in its ability to help companies increase revenue. How? By helping sales teams personalize interactions, predict what offers customers or prospects will accept, and provide specific recommendations. AI applications can help inside and outside sales teams, sales managers, and even frontline or virtual customer service employees.
During this session, Metrigy CEO & Principal Analyst Robin Gareiss will answer the following questions:
- How does AI help sales activities?
- What specific applications of AI work well for sales initiatives?
- How extensively is AI helping companies increase their revenue?
- Why does the use of AI in sales correlate so highly to success?
Generative AI: Shaping the Future of Customer Engagement
February 12; Destination CRM Webinar
Join Verint’s Brian Yang, Senior Director of Product Strategy, at 2 p.m. ET. Generative AI is rapidly transforming how businesses engage and interact with customers, creating more personalized, dynamic experiences across customer service, marketing and sales. In this roundtable, industry experts will explore the cutting-edge applications of generative AI that are driving deeper customer engagement and loyalty. Discover how businesses are leveraging AI to craft unique, interactive customer journeys that enhance communication and foster long-term relationships.
This webcast offers an in-depth look at real-world use cases, followed by a Q&A where you can engage directly with the panel to explore how generative AI can revolutionize your customer engagement strategies.
February 25; KMWorld Webinar
Join Verint’s John Chmaj, Sr. Director, KM Strategy, at 2 p.m. ET. Keeping up with trends is an integral part of life for enterprise knowledge managers. The continual evolution of technology, changes in customer expectations, and new directions taken by organizations dictate the necessity of staying up to date with the latest trends. Explore how understanding the top trends in KM can help save time and money by capitalizing on access to new features and capabilities.
Roundtable: Preparing for the Future of WFM
February 27; CRMXchange Webinar
Join Verint’s Trudy Cannon, Senior Director, GTM Strategy, Workforce Engagement Management Solutions, at 1 p.m. ET. Managing the staffing needs of today’s increasingly complex contact center environments can be challenging without the proper tools. Workforce Management must evolve to support remote work, activity-based workspaces, and the integration of omnichannel operations.
