Verint Business Advisory Services

Verint Business Advisory Services can help your organization conduct a thorough analysis of its current business environment, provide recommendations on the necessary steps to develop a customer engagement strategy, improve performance, and realize its vision on achieving specific business outcomes.

Strategy

By focusing improvements in the right places, we can help you improve your customer’s experience. Our advanced consulting capabilities offer a thorough analysis of your customer’s experience and expectations and can provide you with an overall customer engagement strategy, supported by data analysis and insights, as well as prioritized recommendations and organizational goal alignment.

Business Process Excellence

We review and assess your people, processes, and technology to develop a comprehensive action plan and leverage the power of technology. Our Six Sigma / Lean / PMI certified consultants can offer:

Process Assessments
Process Reengineering and Optimization
Performance Management
Continuous Improvement Plans

Change Management

We can help you understand the impact of technology and other planned changes on your employees, business processes, and organization. We offer:

Organizational Readiness Assessment
Stakeholder and Communication Analysis
Change Management Strategy and Planning
Change Management Execution
Talent Management
Organizational Development

Regional Services

With local experts in the Americas, EMEA (Europe/Middle East/Africa), and APAC (Asia Pacific), Verint can provide your organization with more personalized and responsive on-site services, as well as tailored offerings to meet your specific regional requirements.