Introducing Engage 2023 Keynote, Sandra Douglass Morgan

Christine Cornwell March 8, 2023

Inspirational Trailblazer to Share Her Insights on Leadership and Innovation at Global Customer Engagement Conference

Verint, The Customer Engagement Company®, is pleased to announce Sandra Douglass Morgan, president of the Las Vegas Raiders, as the keynote speaker at its annual customer engagement conference, Verint Engage® held June 12-15, 2023, at the Bellagio Hotel & Casino in Las Vegas.

Morgan is a visionary and trailblazer with more than two decades of leadership experience in the sports, gaming, legal, and corporate sectors. She has served as a chief regulator, director, attorney, and advisor to integrated resorts, casinos, and telecommunications companies. No stranger to historic firsts, Morgan was named president of the Las Vegas Raiders by owner Mark Davis in July 2022, making her the first Black female team president in the National Football League’s (NFL) history. Having an adept understanding of the community as a Las Vegan, Morgan accepted the role with the vision of making the city the sports capital of the world.

"This year’s conference theme, ‘The Art of Innovation,’ is reflective of the steady stream of innovation we infuse into our offerings. Morgan’s inspiring story from earning her law degree to guiding Las Vegas casinos through the pandemic native to her current position as president of the Raiders reminds us how much passion plays a part in driving innovation."

Celia Fleischaker Chief Marketing Officer, Verint

The Industry Event You Don’t Want to Miss!

We are excited to draw together CX artisans, masterminds, and innovators at Verint Engage 2023. Join us to experience a wide range of session topics to be covered at our conference—from Elevating Experience Management to Delivering Value with AI & Analytics and much more.

During the three-day premier event participants can attend more than 80 sessions, where leading industry analysts, representatives from major brands, partners and Verint solution experts will provide:

  • In-depth content, share insights and highlight best practices in customer engagement
  • Winning strategies for digital-first engagement, workforce engagement, and experience management
  • How to maximize their Verint technology investments to achieve key business and customer goals

Orientations

New to Verint or an Engage first time attendee? These sessions are an opportunity to learn how to make the most of your time at this event. Get to know some of your industry peers, meet CX subject matter experts, and sketch an agenda that aligns with your goals.

Event room with multiple large screens

Customer Case Studies

Learn from industry peers as they share how Verint applications improve their employee and customer experiences. Take a dive deep into a gallery of customer use case sessions and gain a view into tangible, proven results.

Master Your Solutions

Educational workshops provide practical, hands-on instruction from Verint experts showcasing the art and science of innovation. Through live demos, see solution sets and applications in action. Discover how to apply best practice learnings to meet your most aspirational technology goals.

Industry Trends & Research

The CX Industry’s top analysts, authors, and subject matter experts reveal latest trends and perspectives. Interactive panel discussions and lively Q&A will enrich your knowledge and inspire innovation.

speaker at conference

Roadmap & Innovations

Explore the canvas of customer engagement innovation — both artful and scientific. Verint market strategists showcase the latest technologies to paint a picture of what the future may look like.

woman speaker encore

Bring it All Together

Join your peers in an open forum to network and discuss key takeaways from the conference breakout sessions. Don’t miss the opportunities to chat about challenges within your role and work together to help each other solve unique (or not-so-unique) problems.

Whether you’re in the contact center, back office, branch, compliance, customer experience, digital marketing, IT, or operations, this is the event for you.

Plan to join in Vegas to hear about the latest big ideas and bold innovations – it’s a full palette of all things customer engagement. Visit Engage 2023 for latest program updates and register now.

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