Large National Bank Reduces Branch No-Shows and Walkouts

Automation helps increase sales, improve staff efficiency and enhance in-branch customer experience.

Results

  • 70%

    Reduced appointment no-shows by 70%

  • 27%

    Improved staff efficiency by 27%

  • 60%

    Reduced branch walkouts by 60%

  • Doubled appointment traffic

  • Increased new customer acquisition and sales

large national bank logo
banker meeting with clients
bank teller customer
Man looking at his smartphone
Two men meeting at phone

Featured Verint solutions

  • Branch Workforce Management

    Learn more about Verint Branch Banking Offerings
  • Appointment Booking

    Learn more about Verint Appointment Booking
  • Queue Management

    Learn more about Verint Queue Management.

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