Digital Transformation: Achieving 90% Online Services by 2030

April 30th 10:00-12:00

Local governments face numerous challenges in their journey towards digital transformation. From integrating new technologies to ensuring accessibility and efficiency, the path can be complex. To help navigate these challenges and provide immediate solutions, we invite you to our virtual event, Digital Transformation: Achieving 90% Online Services by 2030.

Why Attend?

  • Immediate Solutions: Discover practical strategies to overcome current digital transformation hurdles.
  • Future Planning: Learn how to set and achieve long-term digital goals.
  • Expert Insights: Gain valuable knowledge from industry experts on overcoming digital transformation challenges.

 

Register Now

Hosts

Speakers

  • Dara Kiernan

    KPI Consulting Ireland - Best-Selling Author (“Freefall”) & Independent Contact Centre & Leadership Consultant

  • Joe Bourke

    IT Solutions - Managing Director

  • Jean Inglis

    The City of Edinburgh Council - Operations Manager, Customer and Digital Services

  • Karin Hill

    The City of Edinburgh Council - Programme Manager, Customer and Digital Services

  • Ian Robson

    Verint - Local Government Lead

  • David Moody

    Verint - Global GM Citizen Engagement

Agenda

10:00 – 10:10 | Welcome and Opening Remarks

10:10 – 10:35  | Local vs Global Market Trends and Challenges

10:35 – 11:00 | Strategies for Effective Digital Transformation

11:00 – 11:10 | Comfort Break

11:10 – 11:40 | Verint Success Story from The City of Edinburgh

11:40 – 11:55 | Q&A Panel

11:55– 12:00 | Closing Remarks