Verint Inspire Awards 2024
The 2024 Verint Inspire Awards ceremony is shaping up to be the event of the year – again! This year, we’re delighted to be celebrating our trailblazing winners with a very special theme – follow us for the reveal of our fabulous venue.
Now it’s over to you: after our incredible winner line-up last year from all corners of EMEA, it’s time to take success to new heights again.
The Verint Inspire Awards 2024 celebrate our customers’ phenomenal achievements in the EMEA arena of EX and CX. The competition is fierce, and the rewards are great – including an invitation to join our prestigious gala dinner on the 21st of November 2024 in London.
With 8 categories and up to 24 winners, it’s a superb opportunity to bring your story to life. Reward yourself and your teams, and bring recognition and visibility of your organisational successes along with other inspiring innovators in EMEA.
Ready to enter? It’s as simple as 1,2,3…
Submit your entry in 3 easy steps:
- 1.
Schedule a 20 minute awards interview (English, French, German or Spanish) – email sabine.becker@verint.com.
- 2.
We will draft your entry from the interview and send it back to you for review.
- 3.
Enter the awards by submitting your finalised entry to emea.events@verint.com.
Key dates
1st of October 2024
The Deadline to enter is the 1st of October 2024 (Interviews close on the 14th of September 2024)
16th of October 2024
The shortlist will be announced by the 16th of October 2024.
21st of November 2024
The Awards Dinner in London will take place on the 21st of November 2024.
Tickets
Every shortlisted entry receives 2 free tickets to the prestigious awards dinner, with an option for customers to purchase additional tickets.
Additional tickets are subject to availability (for customer entries only) and can be purchased at £300+VAT per ticket – please email sabine.becker@verint.com to enquire about additional ticket capacity.
Partners will also receive 1 ticket for their customer’s entry. Partners with multiple customers entering will receive 1 ticket for each customer company that enters.
Additional information
Candidates who have ticked the option not to be mentioned or have not filled in the social media option on their form will be listed as Confidential Candidate. If you wish to change your status please email events.emea@verint.com.
If you have any questions, feel free to email sabine.becker@verint.com.
Verint Inspire Awards 2024 - Categories
Best Augmented Workforce
For companies showcasing the best of an augmented workforce where bots or automation and humans work seamlessly to deliver excellent CX and customer journeys, whilst enhancing the agent experience.
This can also include creative operational setups to overcome peaks in work, working with BPOs for example.
Innovating with AI & Analytics
Recognising the organisations who analyse, learn and innovate based on their customers’ experiences with the help of Verint Analytics and AI.
CX Automation Champion
Recognising the innovative use of Verint CX Automation to deliver AI Business Outcomes using Verint solutions and bots, providing clear results against business metrics and elevating CX while lowering costs.
Supercharged Self-Service
For organisations using innovative approaches to empower customers to self-serve – this could include use of solutions like Verint Community, customer-facing automation/bots, Knowledge Management, and more. If you’re using Verint solutions to deliver innovative self-service in any way, this is the category for you.
Driving Digital First Engagement
For creating customer journeys with a connected experience across your consumers’ digital and social channels of choice to create differentiated experiences at scale that drive customer loyalty.
Excellence in Back Office
For demonstrating significant improvements in Back Office operations which have led to efficiencies and enhancements that positively impact operational performance and the overall customer experience.
Excellence in Regulatory Compliance
To recognise the companies going far beyond “good enough” and cementing compliance and collaboration at the heart of their everyday actions and behaviours with a futureproof compliance strategy.
Engaged Customer of the Year
This award will be given to the most engaged customer who has demonstrated a strong implementation of Verint Solutions, engagement with Verint and other customers, and shares their story as an active Verint Elevate member.