Cloud Workforce Engagement Solutions for Small and Medium Businesses (SMB)

Elevate CX and improve operational costs with solutions designed specifically for organizations your size.

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Meet your customers where they are

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Solutions for Your Small or Medium Sized Business

  • Verint Workforce Management (WFM) Professional

    Enhance your employee and customer experience with superior forecasting and scheduling.
  • Workforce Management Essentials

    Affordable, feature-rich contact center software solution designed to optimize employee forecasting and scheduling.
  • Verint Performance Management

    Business Intelligence at your fingertips to make better and faster decisions.
  • Verint Quality Management

    Improve customer experience, boost productivity and unlock additional sales opportunities.
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Move Beyond Workforce Optimization for SMBs