Improve visibility as your workplace changes
The transition to work-from-anywhere has come with both benefits and challenges. While many employees appreciate the flexibility of remote work, supervisors have less visibility to see how employees are doing.
Verint solutions are built for the new way we work, with features including:
- Adherence tracking to make sure employees are doing the right work at the right time
- Rich quality management to analyze interactions across channels
- Voice and screen recording of interactions as well as live monitoring
- Ability to track compliance to policies and procedures