Regulatory Compliance

When you interact with your customers, they trust you with their personal information. Discover how securing personal information can help you meet industry-specific data security expectations, preserve your business’s reputation, and turn data protection into an other element of your customer engagement strategy.

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Solutions for enhanced cardholder data protection

Verint compliance solutions support capturing, securely storing, and managing sensitive data.

  • Solid data protection

    By RSA/AES-based technology for file encryption, and SSL encryption for all client-server communications in playback
  • Automatic compliance triggers

    To pause interactions when card security codes (CID, CAV2, CVC2, CVV2) are being shared.
  • Workforce Optimization

    Granular, role-based access control to captured information for improved card holder data protection.

Solutions for enhanced health information protection

Verint compliance solutions support capturing, securely storing, and managing sensitive data.

  • Workforce Optimization

    Granular, role-based access control to protected health information for improved e-PHI security.
  • Desktop And Process Analytics

    Capture and analyze employee desktop activities for audit logging and training purposes.
  • Compliance Recording

    Solid data protection by SSL encryption and RSA/AES-based technology.
  • Enterprise Recording

    Record interactions between your patients and employees and extract actionable intelligence for liability protection, compliance, and quality management purposes.
  • Automated Quality Management

    Automate your quality management process, evaluate calls, identify non-compliance and assign coaching.