A Bot for Every Workflow: How AI and Data Drive CX Automation in Verint Open CCaaS
There’s nothing worse than an ineffective bot experience. Verint believes AI bots need to be seamlessly integrated into workflows and continuously trained on customer engagement data. Effective bots are always improving and support the work that customers or agents need to do—at the time and place they are already working.
Watch this session to learn how the AI-powered bots in Verint’s Open CCaaS Platform can help you achieve the business outcomes that matter to you and your organization.
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