Skip to main content

Login (Verint Connect)
Support

Verint

Get a Demo

- Open Platform
- Platform Capabilities
  - Forecasting and Scheduling WFM across all touchpoints
  - Quality and Compliance Enhance performance & reduce risk
  - AI-Powered Routing Universal routing, based on context
  - Telephony & Digital Channels Deliver omnichannel customer experiences
  - Analytics and Insights Speech, text & desktop analytics
  - IVA for Voice & Digital Seamless self-service at scale
  - Knowledge Management Consistent & compliant answers
  - Voice of the Customer Cross-channel CX insights
  - Financial Compliance Trading and financial services compliance
  - Fraud and Security Solutions Improve bank security investigations
- I want to...
  - Shift to One Workforce Increase CX capacity, flexibility, and agility
  - Improve My Service Quality Total quality across all customer touchpoints
  - Understand My Potential ROI Evaluate your potential ROI
  - Access AI Innovations Now Avoid a lengthy rip and replace project
  - Move to an Open CCaaS Platform CX automation with a modern CCaaS
  - Increase CX Automation Drive ROI with specialized bots
- My industry is...
- ROI Center Evaluate your potential ROI and lower your total cost of ownership
  Find Out Now
- For Customers
  - Customer Commitment Resources to ensure customer success
  - Services and Support Professional, managed services and support
  - Verint Connect Customer portal & community
- Case Studies
- About Our Partners
  - Partner Overview
  - Become a Partner
  - Find a Partner
  - Verint Connect Partner portal & community
- Partner Case Studies
- Why Partner with Verint
- Our Company
- Recent News & Press
- Unlock new career possibilities at Verint
  Search Now

Login (Verint Connect)
Support

Get a Demo

Home
Engage Agenda
5 Data Insights the New WFM Shrinkage Dashboard Reveals

5 Data Insights the New WFM Shrinkage Dashboard Reveals

Company

Company Overview
News & Insights
Investor Relations
Resource Center
Careers
Contact
Global Locations

Legal

Legal Overview
Terms of Service
Privacy Notice
Cookie Notice
UK Modern Slavery Act Compliance
Intellectual Property
Digital Accessibility Conformance

Verint

Verint Systems Inc.
225 Broadhollow Road, Suite 130
Melville, NY 11747

1 (800) 483-7468

Search Modal

Search

Begin typing to search, the field will be completed as you type.

Results

Search Modal

Search

Begin typing to search, the field will be completed as you type.

Results

Video Modal

Download Audio Transcript