Facebook Messenger
Engage quickly and easily with your customers via Messenger and the Messenger Chat Plugin.
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Facebook Messenger offers unique opportunities for Digital-First Engagement
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Facilitate effortless customer experiences
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Real-time and asynchronous conversations
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Utilize the Messenger chat plugin
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Drive commerce across the customer lifecycle
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Your customers want to reach out on messaging channels, Facebook Messenger enables digital-first engagement
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Seamless
Customers can continue conversations across any device at any time that’s convenient for them. Mobiles, tablets, and laptops provide the same real-time, asynchronous, and rich-media experience on your customer’s terms.
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Proactive
Send unique and relevant messages to customers based on their historical interactions. Message Tags allow your brand to offer the kind of personalized experiences modern consumers demand on the channel they use every day.
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Built for Automation
It’s in the channel’s DNA and allows your brand to create personalized, customizable experiences. Messenger can be proactive in helping people to change flights, track packages, or even be used as a proactive marketing tool.