Appointment Booking

Drive traffic and attract more customers by offering the convenience of booking in-person, online, or video appointments with our highly configurable, digital appointment booking software solution.

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Supercharge Your Bank Branches: Maximize Appointment Booking

Unify your digital and physical channels by integrating digital appointment booking with your branch scheduling solution. Increase appointments, grow revenues, and build stronger customer relationships.

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Meet customer expectations with Digital Appointment Booking

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Customer benefits

  • More Personalized Service

    Verint Appointment Booking gives your consultants or advisors the data they need to deliver personalized service.

    The solution is easy to set up and use out-of-the box, enabling you to quickly make changes to the customer interface, adding questions and options, without additional service support.

    The ability to modify questions to different appointment types or service offerings enables you to capture information about the customers intent and objectives.

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3 ways to make access to services easier for university students

Rethink how your student services hubs work by creating a centralized digital platform and an informed waiting experience for your students. Read our latest executive perspective on how Verint Appointment Booking and Queue Management applications can help your university support more students faster, improve efficiencies, and elevate the student experience.

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Other Featured Solutions

  • Queue Management

    Create more informed waiting experiences to retain walk-ins, boost loyalty, and increase customer spend.
  • Event Management

    Drive brand loyalty by enabling customers to easily discover and book onto your in-person and virtual events, workshops and classes.
  • Workforce Management for Branch and Stores

    Improve efficiencies, enhance customer experience, and drive sales and revenue growth by turning your bank or credit union branches and retail stores into true customer engagement centers.

The power of a flexible Appointment Booking application

Verint Appointment Booking is highly configurable and comes with an intuitive interface. It allows you to customize and tailor the solution to meet your business without vendor support.

Modify it for your most relevant appointment types and audience segments, and continually improve your setup based on the customer insights you collect during the appointment booking process.

 

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Customer case studies

Related resources

Frequently asked questions about Appointment Booking

Appointment booking solutions help organizations enable easy and convenient scheduling options to create personalized services for customers. It can drive traffic, increase sales, and improve customer loyalty.