Verint CX Solutions Clinic

12 March 2025

Join us for the Verint CX Solutions Clinic at the iconic Aviva Stadium in Dublin. This exclusive morning event, running from 09:30 to 12:00, offers a unique opportunity to dive deep into Verint’s innovative platform.

The event will kick off with a keynote address highlighting the latest advancements and capabilities of Verint’s solutions. A special customer speaker will share their firsthand experience and success story with Verint’s platform.

Following the keynote, attendees will have a 1.5-hour window to network and engage in hands-on demos with Verint experts during our Solutions Showcase Time. Enjoy a complimentary breakfast and coffee as you explore the practical applications and benefits of our cutting-edge technology.

The event will conclude with a closing keynote, summarising the insights and takeaways from the morning’s activities. Don’t miss this chance to connect, learn, and be inspired by the future of customer engagement.

 

Register now

Agenda

09:00-09:30 | Registration and Refreshments: Start your day with a warm welcome and a chance to network over coffee and light snacks.

09:30-09:40 | Opening Remarks: Introduction and overview of the day’s agenda.

09:40-10:00 | Verint Keynote: “It’s Time for CX Automation: Bringing the Vision to Life” – Discover how automation is transforming customer experience.

10:00-10:15 | Customer Insights: Hear from a customer speaker about their journey and successes with Verint solutions.

10:15-11:45 | Networking and CX Solutions Clinic: Engage with Verint Experts and explore the latest CX solutions in our interactive showcase.

11:45-12:00 | Closing Keynote: “AI Business Outcomes, Now™: Maximising CX with the Latest AI Developments” – Learn how to leverage AI to enhance customer experiences and drive business success.

The CX Solution Clinic

During the CX Solutions Clinic 10:10-11:45 is your chance to delve into your CX journey, receive personalised advice, and see demonstrations of solutions tailored to your business challenges. Enjoy a full breakfast while networking and reconnecting with fellow CCMA Ireland members. The four areas available for exploration are:

  • 1. Seamless Self-Service: Four Bots, One Unified Journey

    Experience effortless self-service with our versatile bots.

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  • 2. Double Agent Capacity: Verint CoPilot Bots

    Watch as our bots cut call durations in half, from 6 minutes to just 3.

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  • 3. Insightful Interactions: Boost Business Outcomes & Loyalty

    Discover how our bots enhance customer loyalty and drive business success.

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  • 4. Future-Ready Workforce: Predict, Recruit, Empower

    See how our bots prepare your team for success with predictive insights and empowerment tools.

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Location

Aviva Stadium 62 Lansdowne Road, Ballsbridge, Dublin 4, D04 K5F9, Ireland

The Aviva Stadium in Dublin, Ireland, is a world-class venue hosting rugby, football, concerts, and conferences. It has a seating capacity of 51,711 and opened in 2010 on the site of the old Lansdowne Road Stadium.

To get there, you can take the DART (Dublin Area Rapid Transit) to Lansdowne Road Station, which is right next to the stadium.

Alternatively, several bus routes serve the area, and there are also parking facilities nearby if you’re driving.

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