Compliance Recording for Zoom

Benefit from unified, risk-based compliance recording for Zoom Phone and Zoom Meetings. Capture, archive, analyze, and retrieve interactions across voice, video, and screen sharing.

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Hybrid working and the collaboration compliance gap

In today’s changing workplace, unified communication (UC) tools, such as Zoom, are enabling businesses to boost their productivity, increase employee engagement and improve customer experience.

Yet, traditional recording solutions often struggle to record, monitor, and efficiently retrieve regulated interactions across these communication channels – which creates a compliance gap.

Close this gap and record all your regulated users wherever they are, whenever they’re working and however they’re communicating.

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Powering compliant communications

Remain compliant while enabling your employees to communicate using Zoom, a leader in the 2023 Gartner® Magic Quadrant™ for Meeting Solutions.

Verint Financial Compliance provides a comprehensive solution for capturing, archiving, analyzing, and safely retrieving regulated voice, video and screen sharing interactions across the Zoom portfolio. And it helps you easily discover irregularities, dashboards provide insights into instances of non-compliance.

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Why choose Verint for compliance recording?

When it comes to meeting compliance recording needs, we are at the forefront of tackling new risk & compliance challenges.

As a trusted partner for thousands of organizations, we provide a unique combination of state-of-the-art secure recording, capture and archive solutions, augmented with automation, to provide proactive, “in-the-moment” compliance tools.

Underpinned by a close partnership with Zoom, Verint is ready to help if you need enterprise-ready, secure collaboration capture technology for Zoom solutions – from Zoom Phone to Zoom Meetings and beyond.

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Drive innovation with our broader portfolio

When you use Verint Financial Compliance to capture Zoom interactions, you can also benefit from other Verint solutions to drive strategic impact across your organization.

Engagement Data Management (EDM), for example, makes it easy for you to build a customer engagement data hub that includes captured interactions and experience data from Zoom and any other system, channel, or communication mode.

EDM users can take advantage of market-leading capabilities for data management, AI and analytics, quality and compliance, workforce management, customer experience and other capabilities within the Verint Customer Engagement Platform.

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Winner of the Most Innovative Regulatory Compliance Monitoring category at A-Team Innovation Awards 2023

Boasting multiple first-of-its-kind capabilities such as capturing persistent chats and conditional recording in Microsoft Teams, Verint Financial Compliance has always been a product driven by innovation.

We’re happy to be recognized for our efforts and proud to serve the financial industry by providing robust quality and compliance solutions in this digital age.

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