Top 10 U.S. Retail Bank Transforms Lending Operations with Verint Operations Manager
Verint Success Story: Top 10 U.S. Retail Bank
With the best-of-breed Verint solution providing a new way of working, missed SLAs, excessive overtime, and burned-out employees are a thing of the past.


Results:
- 40%
Increase in employee productivity within the first month.
- 60%
Improvement in SLAs, reducing turnaround times from 7 to 10 business days to 4 days or less.
- 10%
Reduction in headcount through attrition.
Summary

Opportunity

Solution

Benefits


