Verint Mobile Applications
Streamline both employee and customer experiences with easy-to-use mobile applications.

Verint Mobile Applications
Mobile Applications for employees
The new MyVerint App is a one-stop mobile shop for contact center agents. It enables agents to manage their schedule and performance data on their phone, anytime, anywhere.
Mobile Applications for customers
Capture customer feedback from wherever they are, in a store, at a sports venue, on their phones or desktops.
Increase efficiencies and improve the employee experience

Introducing the New MyVerint App
The new MyVerint App is a one-stop mobile shop for today’s contact center agents, giving them 24-hour access to their schedule and performance data.

MyVerint App sample use cases
Watch these 90 second demonstration videos to see the MyVerint App in action!
Request Time Off
Matt is out with friends on his day off. They want to attend a free concert in the park next Wednesday. See how easy it is for Matt to request the time off!

Volunteer for Overtime
Angela needs to work some extra time to pay for unexpected repairs to her car. Watch the video to see how quickly she can add time to her shift without manual manager approval!

Request a Shift Swap
Miguel just learned his daughter has a dance recital on Saturday. He hopes to swap his shift with another agent so he can attend. The MyVerint App quickly walks Miguel through the process.

Check Performance Status
Priya is a new agent and still working toward proficiency. She likes to access her performance scorecard from the My Verint App to see how she’s doing. Watch to see if Priya is trending in the right direction.

Capture customer feedback from anywhere

