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Holiday Pattern
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CX Predictions 2022 & Emerging Tech: CX Today Expert Round Table

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Marketing Technology Highlights of The Week: Featuring Dialpad, Adobe, Verint, Lytics and more!

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Call Center Leadership: Looking to the New Year

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Verint Named a Leader in the IDC MarketScape for Worldwide Conversational AI Software Platforms for Customer Service 2021

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Verint Named a Leader in the IDC MarketScape for Worldwide Conversational AI Software Platforms for Customer Service 2021

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8 Customer-Experience-Related Predictions For 2022

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Costco Ups Its Game Against Amazon.

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MarTech Interview with Mary Lou Joseph, Director of Content Marketing for Verint

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BIG CX NEWS from Genesys, Five9, and Verint

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From WFO to WEM