Verint and Five9 Deepen Partnership to Deliver AI-Driven Customer Experiences
Customers Now Benefit from Native Cloud-to-Cloud Platform Integration and Seamless Support
, —
Verint® (NASDAQ: VRNT) and Five9 (NASDAQ: FIVN) today announced a deeper partnership through a new cloud-to-cloud platform integration focused on AI market leadership. The integrated Verint and Five9 platforms now deliver a powerful array of tangible business outcomes to organizations with full cloud-to-cloud connectivity.
“With this deepened partnership, we are making it easier than ever for customers to integrate the Five9 Intelligent CX Platform with Verint Cloud Solutions,” said Five9’s Jake Butterbaugh, senior vice president, International Sales and Global Partners. “We remain committed to giving our customers choice for best-fit technology solutions backed by industry-leading professional services and support staff. This native cloud-to-cloud integration, fully supported by Five9, is a testament to our strong and enduring partnership as we help companies set new standards for excellence in customer experience.”
“Building on our long-standing partnership, the new cloud-to-cloud connectivity makes it easier for our customers to achieve tangible AI business outcomes, now,” commented Verint’s John Bourne, senior vice president, Global Channels and Alliances.
The deepened partnership enhances the partner ecosystem of both organizations. This provides customers with seamless access to industry-leading technologies in the cloud from both Verint and Five9, helping to ensure that customers of both companies have superior control and choice in selecting and deploying CX automation solutions.
Visit Verint Open Platform and Five9 to learn more.
About Five9
The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
For more information, visit www.five9.com.
Verintについて
Verint® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world’s most iconic brands – including more than 80 of the Fortune 100 companies – use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise.
Verint、The CX Automation Company™は、Great Place To Work®によって認定されたことを誇りに思います。詳細はVerint.comをご覧ください。
このプレスリリースには、Verint Systems Inc.に関連する期待、予測、見解、機会、計画、戦略、信念、および同様の効果を持つ声明を含む「将来の見通しに関する記述」が含まれています。これらの将来の見通しに関する記述は、将来の業績を保証するものではなく、管理者の期待に基づいており、多くのリスク、不確実性、および仮定が含まれています。これらのいずれかが実際の結果を、将来の見通しに関する記述で表現または示唆されたものと大きく異なる原因となる可能性があります。これらのリスク要因の詳細な議論については、2024年1月31日に終了した会計年度のForm 10-Kの年次報告書およびSECに提出するその他の書類をご覧ください。このプレスリリースに含まれる将来の見通しに関する記述は、このプレスリリースの日付時点で作成されており、法律で要求される場合を除き、Verintはそれらを更新または修正する義務を負わず、実際の結果が異なる理由を提供する義務も負いません。
VERINT、VERINT DA VINCI、VERINT OPEN CCAAS、THE CX AUTOMATION COMPANY、THE CUSTOMER ENGAGEMENT COMPANY、THE ENGAGEMENT CAPACITY GAPは、Verint Systems Inc.またはその子会社の商標です。Verintおよびその他の関係者も、ここで使用されている他の用語に商標権を有している場合があります。