Verint Enterprise Customer Experience
Get the bigger picture. Verint Enterprise CX gives you the power to quickly surface and act on insights from across the enterprise, leveraging a comprehensive view of your customers’ experiences across channels.
Power great customer experiences with Verint Enterprise Customer Experience
Get the Bigger Picture with Verint Enterprise CX
Verint Engagement データハブ
Gain onsights from customer experiences and interactions all in one place. Whether that’s direct feedback through surveys, indirect and inferred data from voice and text analytics, or insights from third-party data, the centralized hub offers a unified view of all data sources.
Automated Actions
Connect your listening posts across the customer journey and trigger actions based on customer feedback, conversations and sentiment.
Advanced Data Visualizations
Verint Enterprise CX aggregates text, speech and survey data, along with inferred data, such as sentiment, into a single view. This creates advanced, intuitive data visualizations, giving CX executives access to the insights vital for strategic decision making.
Manage Your CX Like NASA
Results:
- Enables gathering, analyzing and action on feedback at scale
- Informs website and navigation changes for improved CX
- Provides qualitative feedback to guide improved content creation
Verint VoCリーダーとして認定
CX Automation with Verint Open Platform
Voice of the Customer Solutions line-up
Voice of the Customer insights
Contact us about Verint Enterprise Customer Experience today!