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New Year, New DCX: Navigating Digital Crossroads
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Verint Bids to Boost Contact Centre Recruitment with an Interviewing Bot
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2023 Customer Experience Trends and a Look Ahead
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NRF 2024: Latest Innovations in Retail Technology Solutions
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Verint Unveils Platform for Retailers to Bridge the Gap Between Digital and Physical Shopping
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DisrupTV Episode 348, Frank Schneider, Mark Minevich, W. Russell Neuman
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The 5 Biggest CCaaS Acquisitions of 2023
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Overcoming data silos: A range of options
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Verint Secures a Huge $49MN Healthcare Customer Win
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A Few Good Minutes on the Uberization of the Contact Center w/ David Singer
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How Contact Centers Can Have Available Quality Agents – Part 3
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Leveraging Breakthrough AI and CX Automation Advances to Meet Modern Customer Engagement Challenges
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