The Guardian Life Insurance Company of America Improves Productivity with a Cloud Workforce Management Solution

The company’s products range from life insurance, disability income insurance, annuities, and investments, to dental and vision insurance and employee benefits.

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The results

  • 20%

    Increased Productivity by 20%

  • 20%

    Reduced Contact Center Call Volume by 20%

  • Decrease

    In Staffing Requirements and Overtime

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