Digital Transformation: Achieving 90% Online Services by 2030
April 30th 10:00-12:00
Local governments face numerous challenges in their journey towards digital transformation. From integrating new technologies to ensuring accessibility and efficiency, the path can be complex. To help navigate these challenges and provide immediate solutions, we invite you to our virtual event, Digital Transformation: Achieving 90% Online Services by 2030.
Why Attend?
- Immediate Solutions: Discover practical strategies to overcome current digital transformation hurdles.
- Future Planning: Learn how to set and achieve long-term digital goals.
- Expert Insights: Gain valuable knowledge from industry experts on overcoming digital transformation challenges.
Hosts
Speakers
Dara Kiernan
KPI Consulting Ireland - Best-Selling Author (“Freefall”) & Independent Contact Centre & Leadership Consultant
Joe Bourke
IT Solutions - Managing Director
Jean Inglis
The City of Edinburgh Council - Operations Manager, Customer and Digital Services
Karin Hill
The City of Edinburgh Council - Programme Manager, Customer and Digital Services
Ian Robson
Verint - Local Government Lead
David Moody
Verint - Global GM Citizen Engagement
Agenda
10:00 – 10:10 | Welcome and Opening Remarks
10:10 – 10:35 | Local vs Global Market Trends and Challenges
10:35 – 11:00 | Strategies for Effective Digital Transformation
11:00 – 11:10 | Comfort Break
11:10 – 11:40 | Verint Success Story from The City of Edinburgh
11:40 – 11:55 | Q&A Panel
11:55– 12:00 | Closing Remarks
Registration
Thank You
Thank you for registering. Please keep an eye on your inbox for your confirmation email and pre-event updates. We look forward to welcoming you on the 30th of April.
