Webinar

Tenacious Telecommunicators: Tackling Growing Pains in 911 Centers

911 centers are navigating multiple challenges, including employee retention, rising citizen expectations, and evolving protocols. Amid these growing pains, Toby Akers JR and Valerie D’Intino created The Tenacious Telecommunicator community and organized the Triple T Conference last year to promote community and collaboration in public safety.

Watch this on-demand webinar, to hear from the founders of The Tenacious Telecommunicator and Verint’s Solution Consultant, Casey Rives, as they explore:

  • The challenges that inspired the creation of The Tenacious Telecommunicator community and conference.
  • The latest technological advancements in automation, quality management, and workforce management.
  • How evolving technology can help 911 telecommunicators address these challenges and excel in their role.

Speakers

Casey Rives

Casey Rives
Solution Consultant
Verint

Valerie DIntino

Valerie D’Intino, ENP
Vice President
The Tenacious Telecommunicator

Toby Akers

Toby Akers JR, CMCP
Founder and President
The Tenacious Telecommunicator

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