Verint Speech Analytics Helps PREMIER Bankcard Meet Compliance Regulations

Leveraging Verint Speech Analytics and its powerful transcription accuracy, PREMIER Bankcard can more effectively identify calls and trends that need further review. According to Angie McConnell, Director of Quality Assurance at PREMIER Bankcard, being able to quickly and accurately identify what further actions need to be taken can lead to tremendous savings by avoiding regulatory violations or other potential legal actions.