Understanding Your Total Cost of Ownership
Verint provides third party and self-evaluation resources to help you make an informed decision surrounding your customer engagement investments and strategies. These resources are here to help you evaluate improvements to your total cost of ownership (TCO).
Findings from Forrester Consulting Total Economic Impact (TEI) study
- 50%
Increase in revenue from cross-selling
Based on customers studied by Forrester
- 45%
Improved deflection of calls to less expensive channels
Customers studied across various industries
- 44%
Improvement in contact center efficiency
Via deploying Verint customer engagement solutions
Reimagine the potential of your investments
Are you looking to drive personalized, proactive connections with customers? Do you want to seamlessly manage your workforce of humans and bots? Do you need to create a CX-focused culture across your business?
Gain the clarity you need to elevate your customer engagement. We uniquely power your ability to deliver boundless customer engagement while helping you deliver a powerful return on investment (ROI) to your business.
Understanding your unique ROI opportunities
What business challenges keep you up at night? How much do you think your organization could benefit if you resolved those challenges?
Verint’s customer engagement solutions have delivered tangible value for thousands of customers worldwide. Our free ROI calculator can help you identify specific business challenges and metrics for generating value.
Industry Analyst Recognition for Verint
Our consistent leadership in industry rankings is heavily driven by our ability to generate meaningful ROI and lower TCO for our customers.
Verint named a Leader in the Magic Quadrant for Workforce Engagement Management (2021)
Forrester names Verint a leader in the Forrester Wave for Workforce Optimization Platforms (Q4 2021)
Leader in Conversational Intelligence by Opus Research (2021)
Move to the cloud
Moving to the cloud offers you the opportunity to accelerate your digital transformation and unlock new ROI opportunities. With our cloud platform you can:
- Experience new releases without upgrade expenses or hassle
- Add more users or enable new features quickly
- Reduce the financial and technical burden on your IT organization
- Strengthen security, performance, and reliability
We can help you prepare for your move to the cloud.
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“We wanted to make more use of automation, natural language processing, and advanced technologies to replace low-value work. We needed a solution that could do this while covering as many clients as possible.”
Are you ready to deliver new value to your organization?
Whether you are building a business case for customer engagement investments or looking to understand potential future savings, Verint experts can help.