Operations Productivity

Create a single source of operational truth to empower managers and improve performance

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Back-Office Webinars Now Available On-Demand

Hear how customers transformed their back-office operations into customer care centers and improved employee productivity.

Hear Their Stories
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  • 20%

    20% Increase in employee effectiveness

  • 29%

    29% Available capacity identified

  • 105%

    Increased employee effectiveness from 75% to 105%

Customers 

Verint partners with iconic brands to balance back-office costs while improving service and close the Engagement Capacity Gap 

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Featured Solutions