A Team of Teams
The organization now has a tangible skills matrix in place to aid skills utilization, resulting in more effective multi-skilling across sites according to business needs.
The energy company is now able to share resources across functions more effectively, completing work much quicker than before. For example, in one department, work is being completed in a record-breaking time of 2.1 days versus the previous four days.
Investing in training and coaching team managers resulted in consistency in the management of work, resources, and performance across the business.
The framework promotes improved communication, enabling staff and managers to fully understand the wider context of what they were doing. In turn, the business has seen a shift from a ”siloed” workforce to a ”team of teams.”