Luxury Department Store Increases Footfall with Enhanced Appointment Booking

A group of luxury department stores is using Verint Appointment Booking application to provide an engaging retail experience for its customers online and in-store.

women with a tablet in a retail store

The results

  • 13%

    increase in appointments

  • 78%

    of customers with appointments make a purchase

  • 50%

    of appointments are booked online through organic traffic

Luxury retail shopper with an orange bag and a phone

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Appointment booking software interface for enterprise retailers and banks
woman handing a customer shopping bag to a customer

Featured Verint solutions

  • Appointment Booking

    Drive foot traffic and increase conversion by making it easy for customers to book appointments

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