Desktop and Process Analytics

Help managers improve employee productivity, quality and compliance

Gain visibility into employee desktop activity

You can now capture employee activity directly from the desktop to understand how employees are spending their time, even if they work from home.

Learn More
executive perspective cover

Analyze employee desktop activity

Featured Products

  • Application Visualizer

    Gain visibility into employee agent desktop activity and behavior.
  • Application Triggers

    Leverage desktop application events for real-time compliance and employee guidance.
  • Coaching Bots

    Reduce average handle time, improve service quality and enhance customer experience.
voice of the customer screenshot
Two women outside talking

Featured Insights