The Wait Is Over: Enhancing CX with Retail Choreography
Urban Science More Effectively Manages Its Business and Client Relationships in Real-Time with Verint
Bot to Agent, Agent to Agent: Summarizing Success with Verint’s AI-Driven Interaction Summarization
Create a Seamless Customer Journey Across Channels
CX Sofa Series: Will AI depersonalise the customer experience?
The Five Pillars of Open CCaaS (And Why It’s the Secret to Exceptional CX)
Better CX Is the Heartbeat of Verint Innovation
Specialized AI Bots – Meet the PII Redaction Bot
A Culture of Growth: how Utility Warehouse empower agents and bust the status quo with Knowledge Management
Verint Speakers in October: Automating Common Customer Questions + Agent Tasks to Elevate CX
Specialized AI Bots – Meet the Knowledge Suggestion Bot
Specialized AI Bots – Meet the Knowledge Creation Bot