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Manager’s Guide to Contact Center Goal-Setting

Blog
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Specialized AI Bots – Meet the Transfer Summary Bot

Video

Time Is Running Out! Don’t Miss Engage 2023 Encore. Register today!

Blog
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New Research Charts Contact Center Suites Value and Names Verint a Market Leader

Blog
Reuters

Reuters Events: State of Customer Service & Experience 2023

Research Report
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Forbes Communications Council: Marketing’s New Mission: Deciphering Customer Intent

Blog

The Power of Verint: Your Must-See Destination at GSX 2023

Blog

Five Ways Verint Containment Bots Deliver Better Self-Service

Blog
Senan Burgess

DPA Masterclass: Effective Trigger Management

Webinar

Leveraging Voice of the Customer Analytics to Drive CX Automation

Webinar

Revolutionizing Financial Compliance: The Impact of Generative AI

Video
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Verint Speakers in September: Enhancing CX from the Inside Out and Taking the “Artificial” Out of AI

Blog