4 Ways to Stop Fraudsters from Exploiting Your Contact Center

4 Ways to Stop Fraudsters from Exploiting Your Contact Center

With identity theft, account takeovers, and phone fraud on the rise, you and your customers are at risk of falling victim to fraudulent attacks. Now more than ever, your contact center is a prime target for fraudsters. Since many contact center communications pass through the IVR, it’s often a place where fraud begins.

With Verint® Adaptive Fraud™, identify fraudulent behavior well before the actual attack, keeping you one step ahead of the fraudsters.

In this eBook, learn more about the four ways Verint can help you stop fraudsters from exploiting your contact center:

1. Upstream Detection Before Fraud Occurs
2. Real-Time Behavioral Analysis of Fraudulent Activities
3. Passive, Frictionless Interactions with Customers
4. Account Watchlist

Download your copy of the eBook to learn more about how you can stop fraudsters before they attack and provide better protection for your IVR with Verint Adaptive Fraud.