Verint Master Class: A Complete Guide to Intelligent Virtual Assistants and Conversational AI

Can chatbots really give the same level of service as a live agent? How do these AI-powered bots know the specifics about your company? What about generative AI and large language models?

We get it – you’ve got some questions about AI-powered intelligent virtual assistants (IVAs). Verint’s experts have the answers. In this Master Class, we show you the current state of conversational AI and how it’s being used to not just talk to customers, but to actually provide them with immediate resolutions.

Through real-life examples and an inside look at Verint Intelligent Virtual Assistant™, our experts cut through all the AI noise you’ve been hearing to show you how this revolutionary technology can reliver serious business outcomes for your organization.

Speakers

Mike Bookey
Senior Manager, Content Marketing
Verint

Frank Schneider
AI Evangelist
Verint

Brian Yang
Senior Director, Product Management
Verint