A Culture of Growth: how Utility Warehouse empower agents and bust the status quo with Knowledge Management

Available On-Demand

Learn how Utility Warehouse’s innovative strategy allowed them to reimagine their CX, drive engagement, and adapt to a competitive business environment. Arianne Buhari and her team’s award-winning approach empowers their agents, fosters an empowerment culture with an emphasis on agent self-serve, and, of course, helps customers and families save money. Hear Arianne’s inspiring story of how Utility Warehouse built a CX culture of growth with the agent and the customer at its heart – and you can too.

Speakers

Arianne Buhari

Operational Change Manager, Utility Warehouse