Webinar

Accurate, Complete and Impactful – Taking Your Speech Analytics Practice to the Next Level

Many leading organizations already gain critical insights from customer conversations using speech analytics. What are the next steps needed in the face of constant change and increasing customer demands?

Hear from Verint’s Daniel Ziv, Vice President of Speech and Text Analytics, to learn how to take your transcription and comprehension accuracy to the next level, expand your speech practice to include a complete view of digital channels such as chat, and make the shift from near real-time insights to real-time impact achieving Total Quality.

Fill out the form to watch the full webinar.

Presenter

D. Daniel Ziv

D. Daniel Ziv
Vice President, Speech and Text Analytics
Global Product Strategy – Verint

Daniel has been leading Verint’s analytics offerings and strategy since 2002 and has been instrumental in implementing AI solutions with many Global 1000 organizations.

Daniel has helped hundreds of Customer Care and CX executives to operationalize market leading speech and text analytics solutions. These solutions generate actionable insights that drive performance improvements and enhance customer engagement with quantifiable impact and ROI.

 

Watch the webinar

* indicates a required field

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank You

The resource you requested is on the way, Accurate, Complete and Impactful – Taking Your Speech Analytics Practice to the Next Level.  Keep an eye on your inbox!  We are sending a link to the asset to your business email address provided on the previous page.

In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands increase CX automation and deliver AI business outcomes now.