Webinar

AI-Powered Knowledge Management for CX Consistency Across Channels

What if you could:

  • Bring all your content objects into one search, that summarizes the best answer immediately?
  • Stand up such a knowledge base quickly to start getting value from all your assets?
  • Accelerate the migration and curation of objects to be managed in the knowledge base?
  • Automate where and how knowledge is delivered, based on an activity or request in other support – employee tools?

Join Verint’s John Chmaj, Senior Director of KM Strategy, as he discusses how you can drive AI business outcomes from your existing content, now! For the first time ever, you can benefit from giving the right knowledge to your agents without having to rebuild or rewrite all your content.

Verint Knowledge Automation Bot™ can be quickly deployed and help drive a 20% increase in agent capacity, delivering value immediately with existing content.

Watch the on-demand webinar now to learn more.

Speaker

John Chmaj

John Chmaj
Senior Director, KM Strategy
Verint

 

 

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