Webinar

Best Practices in Workforce Optimization

Workforce optimization (WFO) is a key aspect of call center operations and involves ensuring that agents are performing at their best, and that staffing levels are optimized to meet customer demand. Watch this webinar on-demand to learn about:

  • Ways to unleash the power of data in order to transform your business into an insight-driven operation to improve performance.
  • How to bust the myth that one must sacrifice optimal staffing levels to empower employees with control over when they want to work.

Get solutions and tips to help your contact center operations by watching this on-demand webinar today.

Speaker

Trudy Cannon

Trudy Cannon
Sr Director, Go-To-Market Strategy
Verint

Watch now

*Indicates a required field

If we know of you from our business directory we will prepopulate the form for you.

Registration is subject to Event Terms.
Verint is committed to treat and protect your personal data in accordance with our Privacy Notice.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thank You

The resource you requested is on the way, Best Practices in Workforce Optimization. Keep an eye on your inbox! We are sending a link to the asset to your business email address provided on the previous page.

In the meantime, check out additional resources to see how Verint helps the world’s most iconic brands increase CX automation and deliver AI business outcomes now.